We are hiring a Lead of Country Operations in Colombia. We anticipate a large volume of applications for this role, so please apply as soon as you can, as we may close it at any time ABOUT THE JOB: Responsible for managing and expanding TUIs in country operations ensuring quality levels. This includes overseeing local ground operations, managing the relationship with suppliers and leading sales Lead the contracting of touristic services/ components to put together our programs and annual tariffs Create the country's tariff sheet with the centralized product/loading team, co defining deliverables and loading plans Maintain supplier relationships and engage in constant contact with key suppliers to have good valued and up to date products Supervise the operation of bookings generated by the HQ, programming and monitoring the services according to quality standards Act as product reference for clients and internal teams, being constantly updated with trends and the latest product news Create the Commercial Plan alongside the Regional Manager and Market Managers from the HQ to meet the sales budget assigned Lead sales actions such as presentations, door to door trips and trade show participation Work closely with the reservations team in the HQ and ensure the sales & reservations team is properly trained in the country’s product Be the representative and responsible for country operations, acting as senior contact in case of any incident or emergency Actively communicate any political, social or economic situation that could affect the operations in the country Ensure that suppliers meet the requirements imposed by TUI Ensure that the team properly meets the procedures and company policies Create KPI reports when needed for the upper management Comply with internal SIG norms and contribute with continued improvements ABOUT YOU Previous experience in Operations, Negotiations and Commercial leadership and solid experience in tourism industry Comprehensive understanding of the country’s inbound tourism activities, suppliers and trends in the assigned count Experience in operating programs in main regions of the assigned count Strong commercial mindset with proven negotiation skills and a successful record of closing deals and building strategic partnership Excellent communication skills Excellent written and spoken English and Spanish Customer orientation, leadership, planning abilities and abilities to work in tea Understanding of digital components and new industry standards will be an advantage, especially on API-based connectivity, channel managers, reservation technologies The internal title of this role is Country Manager #J-18808-Ljbffr