Position Summary Manage and analyze customer information through the CRM system to support strategic decision making and improve customer experience. This includes tracking KPIs, generating reports, analyzing information and monitoring the quality of data generated by CRM users. Position Scope The role will be located in Colombia with a Global responsibility. Essential **Responsibilities**: Key responsibilities include, but are not limited to the following: - Deep analysis of the data and detail oriented to be able to take on time actions.- Develop reports and/or dashboards that facilitate data-driven decision making.- Ensure the quality and integrity of the information analyzed and reported.- Ensure the availability, accuracy and timeliness of operational and management reports, complying with established deadlines.- Provide timely and relevant analysis for different business areas. Education & Experience: - Bachelor’s degree in engineering, statistics, mathematics, or related areas.- 6 months - 2 years of experience in total in data administration.- Proven experience in data administration management. Knowledge, Skills, & Talents- Professional english level language.- Intermediate to advanced proficiency in Excel and data visualization tools (Power BI, Tableau). Technical knowledge in Phyton, SQL or any other Programming tools desirable.- Good communication, self-management and adaptability skills.- Effective time management and decision-making skills.- Strong analytical skills to interpret data and generate actionable insights.- Ability to adapt quickly to dynamic and changing environments.- Curiosity and a strong willingness to continuously learn new tools and methodologies.- Proactive mindset to identify improvement opportunities and propose solutions based on experience.- Passion for data analysis and data-driven decision making.- Collaborative spirit with a strong focus on delivering results.- Attention to detail while maintaining a clear view of overall business goals. Equal Employment Opportunity Vantage is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other protected category. About Vantage