Optimizing Processes for Global Impact As a Freight Logistics and Operations professional at Kuehne+Nagel, you will play a pivotal role in streamlining processes and ensuring seamless movement of inventory and shipments. Your work will also contribute to timely delivery of vital medicines and other essential goods, including wind turbines and semiconductors. The Operational Care Specialist is responsible for coordinating shipments efficiently, meeting customer transit requirements while adhering to industry regulations and KN guidelines. This involves booking transport, generating documentation, monitoring shipments, and addressing any deviations or discrepancies. Your Key Responsibilities - Ensure accurate and timely execution of operational activities, minimizing overdue tasks and meeting customer deliverables - Maintain effective communication with stakeholders following established guidelines - Monitor shipments, track deviations, and provide timely updates in KN systems, including financial data such as costs - Review and clarify CCL instructions to resolve conflicts or discrepancies related to regulations, routing, transit times, and rates - Promptly report operational issues, disputes, or discrepancies to supervisors or managers Your Qualifications - Technical degree or diploma in Finance, Economics, International Trade, or related fields - Experience in customer service within the freight forwarding industry - Intermediate English proficiency About You This role requires a detail-oriented individual with strong analytical skills and experience in customer service within the freight forwarding industry. If you have a keen eye for detail and are passionate about optimizing revenue processes, this career path offers a dynamic and impactful opportunity About Us At Kuehne+Nagel, we understand that logistics shapes everyday life. Our work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world. As a global leader, we offer a safe, stable environment where your career can make a real difference. We help deliver life-saving medicines, develop sustainable transportation solutions, and support our local communities. Your career will contribute to more than you can imagine.