Basic qualifications: - Minimum 5 years’ experience in technical sales, sales enablement or sales operations role - Significant experience and demonstrated success in developing initiatives and programs around technical field sales training and enablement - Demonstrated experience taking strategic visions and concepts and developing into structured plans, actions and measurable metrics; experience executing plans to deliver results - Experience working with program, project, and performance management - Demonstrated analytical skills, by working with databases, reporting systems and SalesForce - Graduate or commensurate experience - Exceptional written and verbal communication skills - Strong interpersonal skills and adept at cross-functional collaboration - Ability to prioritize tasks effectively Job summary Amazon Web Services (AWS) are now hiring a Program Manager to take ownership of the initiatives, projects and programs necessary to ensure that the AWS LATAM Public Sector Solutions Architects have all the enablement, support, tools and resources they need to help AWS customers successfully adopt cloud-computing technologies. In this role, you will be responsible for the LATAM Solutions Architecture Program Management Office (PMO) function, which oversees a variety of local and global initiatives to develop and support the AWS Solutions Architecture team. As Program Manager, you will be tasked with developing new initiatives, planning and delivering projects and programs to ensure that the AWS Solutions Architects are recognized as the best in the industry. You will also assist in goal setting and metrics reporting, operational support, provide communications mechanisms to the field and work with a diverse set of stakeholders. **Responsibilities**: - Perform detailed needs assessments in collaboration with the Solution Architecture teams. Translate business needs into tools, training, and process enhancements. - Devise and implement programs for Solutions Architect skills assessment and on-going career development - Analyze business processes and collaborate with Solutions Architects, Consultants, and Technical Managers as well as the Operations and Marketing teams to identify opportunities to streamlines processes and measure results of activities - Establish enablement metrics, track and report on performance and productivity of the Solutions Architects. - Develop and execute plans to drive each project and program to the next milestone and deliver results. - Report on the progress and results of initiatives; flag issues and provide recommendations to resolve issues. - Gather feedback from technical teams on a regular basis to continuously improve programs. - Bachelor's degree; Business, Marketing and Computer Science majors preferred. - Experience developing and maintaining curriculums in a Learning Management System - Advanced Microsoft Excel skills; experience designing and automating metrics reports