At Optum Global Advantage, we built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world’s large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do **your life’s best work. **sm** **Key Responsibilities**: - Content Development and Project Management Skills - Conduct task analysis/research to identify the specific knowledge, skills, behaviors needed to achieve desired performance levels (e.g., focus groups, observation) - Develop appropriate learning activities based on training designs and learning objectives **Formal Requirements**: - Student / Bachelor in any profession - Training Delivery Skills **Must**: - Native (or native-fluent) speaker of English **Required Skills**: - Excellent English writing skills - Knowledge of adult learning theory and principles - 2 Years of experience as BPO Trainer **Nice to have**: - Previous experience with virtual presentations - Demonstrate understanding of our business (organization structures, business strategies, goals and objectives, global businesses) Careers with Optum. Here's the idea. We build an organization, around one big goal; to make the health system work better for everyone. So whether it's how we use the vast amount of health information that has been universally accumulated, or how we guide health or lifestyle decisions, or how we manage pharmaceutical benefits for millions of people, our first goal is to leap beyond the status quo and discover new ways to serve people. Optum, part of the UnitedHealth Group family of businesses, brings together the brightest minds and pioneering ideas about where the health system should go to achieve its greatest potential. Which for you means working in highly productive teams that tackle the most sophisticated problems that really matter. Optum, incredible ideas in an incredible company and a unique opportunity to do **the best work of your life. **SM** Key words: Trainer Bilingual, Sr. Operational Trainer, Trainer BPO, Trainer Call Center, Bogota, Colombia.