Job Description - Accounts Receivable Supervisor (MAN020798) Accounts Receivable Supervisor - MAN020798 Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that’s shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. The role of Accounts Receivable Supervisor involves managing the Collections team to ensure timely collection of past due accounts. Responsibilities include managing the collection process, developing client relationships, creating strategies for process improvement, coordinating with other departments, supervising staff, reporting on team progress, managing account changes and payment plans, organizing workload, approving collection communications, referring accounts for credit holds or extrajudicial collection, and assisting with difficult cases. Qualifications include a Degree or College diploma in Business Administration, Finance, Accounting, or related fields, with at least 3 to 5+ years of experience in collections operations. Experience in Credit, Billing, and Cash Application processes is a plus. Proficiency in Microsoft Office, especially Excel, Word, and PowerPoint, and strong analytical and reporting skills are required. Effective communication skills and a mindset of transformation leadership, impact, and continuous learning are essential. Join Genpact, a company that values courage, curiosity, and inclusiveness, and be part of a global team pushing boundaries and building the future of work. We are an Equal Opportunity Employer committed to diversity and integrity. Please note, Genpact does not charge fees for job applications, and beware of scams asking for payment or equipment purchases. #J-18808-Ljbffr