UnifyCX está creciendo y nos encontramos buscando Customer Service Representative para unirse a nuestro motivado y ambicioso equipo de trabajo en Barranquilla, Colombia. ¡Únete y sé uno de los pioneros en nuestro nuevo site! What Will You Do? As a Customer Service Representative , you will be responsible for acting as the first point of contact to provide quality customer service, answering and managing inquiries for information or service through inbound and outbound calls. The ideal candidate will have a strong service orientation and the ability to communicate effectively in English. Who Are You? You have a High School diploma. 1+ years of customer service experience. You are fluent in English (B2+) both written and verbal. Computer literate, Microsoft Office suite. Minimum typing speed of 45 words per minute. Exceptional communication and interpersonal skills with an emphasis on customer service, including telephone etiquette, voice quality, articulation, and listening skills. Fluent in virtual communications (Emails, Instant Messaging, and Calls). Who We Are: UnifyCX is an emerging global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, UnifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele. At UnifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision. UnifyCX is a certified minority-owned business and an EOE employer who welcomes diversity. #J-18808-Ljbffr