Join CANDA Solutions, LLC in Columbia, MD as a Full-Time Team Leader of an Investigations team. This role offers work-from-home flexibility, allowing you to balance your professional life with personal commitments seamlessly. You will take charge of a dynamic team that tackle challenging federal investigations. This position not only values your expertise but also empowers you to cultivate a collaborative environment that champions forward-thinking solutions. With an attractive annual salary ranging from $75,000 to $100,000, you will be rewarded for your dedication and leadership. You will be provided great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, and Paid Time Off. Take the next step in your career and apply today to be a part of a progressive team that genuinely values your contributions! CANDA Solutions, LLC: Who We Are CANDA Solutions was created from the need for advanced technological solutions that provide secure and flexible results. Our experience in National Security and business applications, risk management, data warehouse and database development, range of operating systems, cloud and security helps us to deliver innovative solutions that exceed expectations. Through managing large enterprise programs and implementing large ERP systems for risk management, we discovered a common challenge â€" clients were seeking simple answers that large systems needed a lot of time and expense for customization. So, we created Fresh Haystack case management platform and specifically designed it to be risk focused, to simplify technical implementation, deliver business benefits and compliance while improving worker productivity and confining expenditures. As we celebrated 15 years in 2023, we continue to grow, embrace new technologies, remain committed to Simplifying National Security and supporting our clients mission success. What would you do as a Team Leader - Investigations As the Team Leader of Investigations at CANDA Solutions, LLC, you'll be at the forefront of managing a dedicated team of remote Field Investigators. This pivotal role involves ensuring timely completion of investigations while upholding the highest quality standards. You will leverage your strong leadership, organizational, and communication skills to effectively oversee case assignments, assess investigator performance, and ensure strict adherence to customer contract guidelines. This position offers a unique opportunity to lead in a dynamic and fast-paced environment, where compliance with federal regulations is paramount. By fostering a culture of excellence and integrity, you will deliver high-quality investigative services that make a meaningful impact. Does this sound like you? To excel as the Team Leader of Investigations at CANDA Solutions, LLC, a strong blend of technical proficiency and leadership skills is essential. You will oversee a remote team of Field Investigators, necessitating effective communication and the ability to motivate diverse individuals. Expertise in Microsoft Office Suite, particularly Excel, is crucial for managing administrative processes, tracking case assignments, and reviewing investigator performance. Additionally, familiarity with government and internal database reports will support efficient workload management. Successful candidates will demonstrate sound judgment, problem-solving abilities, and a high level of confidentiality and integrity while conducting operations. Proven leadership experience, along with the ability to foster an empowering environment, will enhance team dynamics. A commitment to exceptional customer service and adaptability in fast-paced conditions is vital, as is the willingness to travel for field visits. If you embody these qualities, you will thrive in this dynamic role while delivering high-quality investigative services. Knowledge and skills required for the position are: Key Responsibilities: Manage a remote investigator team with defined expectations. Coordinate case assignments from start to finish, ensuring proper tracking and completion. Lead and manage a diverse group of remote field investigators, ensuring timely completion of assignments in compliance with established contract guidelines. Foster an empowering environment through effective communication, accountability, and motivation. Ensure a quality product is delivered to clients and customers within agreed timelines. Oversee investigator case workload management and workforce oversight within a designated geographic area. Collaborate with Case Assignment Coordinator for efficient case assignments. Provide ongoing oversight and instruction regarding new policies, clarifications, and guidance from customer(s), and CANDA. Supervise daily operations, including hiring, training, performance evaluations, disciplinary actions, coaching, and terminations. Manage administrative processes such as time-off requests, payroll approval, and preparation of investigator workload reports. Utilize government and internal database reports to manage investigators and workload assignments effectively. Work cross-functionally with other field management teams and support functions to fulfill contractual and corporate requirements. Conduct regular telephonic conferences for field staff and field visits as needed. Provide management with data and recommendations regarding staff promotions, pay increases, bonuses, and awards. Perform other duties as assigned. Required Qualifications: Active Top-Secret clearance. At least 2 years of experience as a Field Investigator. Intermediate to advanced computer skills; ability to work in multiple systems simultaneously. Intermediate to advanced proficiency in Microsoft Office Suite (Word, Excel, Outlook). Demonstrated leadership ability, sound judgment, and decision-making skills. Strong ability to empower and positively influences a team. Effective communication skills with all client groups as representatives of CANDA. High level of confidentiality, ethics, and integrity. Dependability, responsibility, and exceptional customer service skills. Ability to work effectively and efficiently in a fast-paced, changing environment. Willingness to travel as required. Ability to sit for long periods and lift to 25 pounds. Strong organizational skills and problem-solving abilities. Proficiency in Excel. Ability to troubleshoot issues with the team and scheduling. Desired Qualifications: One year of experience working on the a Federal background investigations contract (preferred but not required). Bachelor's degree preferred. Ability to manage multiple projects, tasks and metrics independently., Join us! #J-18808-Ljbffr