Process Optimization Analyst This is a hybrid position that requires the creation of risk, rules, and performance monitoring dashboards and alerting tools to monitor transactions in near real time. The Process Optimization Analyst will investigate alerts and anomalous events, and partner with internal teams to investigate and manage incidents from end-to-end. Responsibilities - Develop monitoring and alerting tools from real-time data feeds to monitor for performance drops, risk and fraud events, and rules violations. - Monitor near real time alerting tools and investigate and generate incidents for risk events and out of pattern activity. - Manage a caseload to ensure appropriate investigation and resolution of identified risk and performance events. - Drive to understand the root problems, define analytical objectives and formalize data requirements for various types of dashboards and analyses. - Design and launch robust and intuitive dashboards supporting best in class money movement client experience. - Create and present analytic deliverables to colleagues in the analytics team, other internal stakeholders with varying degrees of analytical and technical expertise. - Distill massive amounts of data across disparate data sources into efficient functional data repositories in a Big Data environment. - Independently perform analysis to derive insights and render robust, thoughtful results. - Partner with Visa Direct and money movement teams across multiple areas of the business to understand their data and reporting needs. - Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity. This role requires strong analytical and problem-solving skills, as well as proficiency in Tableau and experience with Elasticsearch and Kibana dashboard and alerting. The ideal candidate will have a strong background in data visualization and manipulation, as well as excellent communication and interpersonal skills.