At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a **Chief of Staff** to join one of our **clients**' teams. If you're looking for an exciting opportunity to grow in an innovative environment, this could be the perfect fit for you. **Responsibilities**: - Run weekly delivery reviews across all products (5 total) to monitor velocity, blockers, and quality - Implement consistent Sprint reporting, burndown analytics, and capacity planning - Partner with the Internal Auditor to extract time vs output metrics - Manage incident postmortems and root-cause follow-ups - Enforce SLA agreements across teams: engineering, QA, product - Drive alignment with company-wide OKRs and ensure tracking discipline - Own tactical execution in SAFe 6.0 cycles (prep, follow-up, closure) - Track hiring/firing gaps, ensure performance reviews are run on time - Create repeatable ops templates for all engineering rituals - 5+ years in engineering operations / Chief of Staff role - Experience in a B2B, SaaS or fintech environment - Ops background: ex-consulting (McKinsey, Accenture, Bain) or military/PMO rigor - Hyper-detailed, high-ownership, zero tolerance for ambiguity - Fluent in Jira/Confluence, GitLab metrics, Google Sheets, and dashboards