At Lean Solutions Group, we're seeking a detail-oriented and communicative Collections Analyst to join our team. Job Description: The Collections Analyst will be responsible for managing the accounts receivable cycle, ensuring follow-up on overdue invoices and prompt resolution of payments and disputes. They will handle billing inquiries from both internal teams and external clients, providing efficient and effective service. - Perform regular follow-up on outstanding invoices and liaise with customers to resolve payment issues promptly. - Deliver exceptional service by addressing billing inquiries and disputes for both internal teams and external clients. - Collaborate cross-functionally (e.g., billing, cash applications, credit) to reconcile discrepancies and streamline processes. - Generate and analyze AR aging reports; proactively identify trends and recommend corrective actions. - Coordinate with cash application specialists to ensure accurate application of payments. Support AR-related special projects, including audits and reporting initiatives. - Identify opportunities to enhance AR workflows and implement scalable solutions.