(VXR570) - [16/05/2025] SENIOR SUPPORT ANALYST - SUPPLY CHAIN

Baxter International


This is where you save and sustain lives At Baxter, our mission deeply connects us. Regardless of your role, your work positively impacts people worldwide. You will experience a sense of purpose, as our work enhances outcomes for millions of patients. Baxter's products and therapies are present in nearly every hospital, clinic, and home globally. For over 85 years, we have pioneered medical innovations that transform healthcare. We foster a workplace where happiness, success, and mutual inspiration thrive. This is your opportunity to do your best work. Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission. Join Us Now! Your role at Baxter Support end users of RapidResponse with service requests (parameter updates, data changes, coaching) and incidents (data issues, system bugs, coaching). Coordinate issue resolution with IT and RR developers. Support new developments and system upgrades through functional testing and regression testing. Monitor system performance, data refreshes, and scenario counts. What you'll be doing - Support planners in E2E planning activities (demand, distribution, production, inventory, capacity, and material planning). - Coordinate and resolve issues with RapidResponse (data, defects, training gaps). - Assist end users with service requests (parameter changes, site mapping, demand adjustments). - Maintain the RapidResponse planning system (parameters, calendars, upgrades). - Monitor system performance, data refresh automation, and parameters. - Liaise with IT, developers, process experts, and regional SMEs to resolve issues. - Support development, testing, and deployment of new functionalities and processes. - Assist in deploying RapidResponse to new sites and establishing MRP connections. - Promote system adoption through coaching and support. - Participate in planning activities as a central team, including shadow planning and user adherence improvements. - Contribute to projects aimed at transforming Baxter's supply chain systems and processes. What you'll bring - University degree in Industrial Engineering, Supply Chain Management, or equivalent; 2-5 years planning experience. - Experience with ERP systems. - Knowledge of demand planning, statistical forecasting, production planning, and capacity planning. - Understanding of material requirement and distribution planning. - Fluent in English (reading, writing, speaking). - APICS certification is a plus. #LI-GR1 Reasonable Accommodations Baxter is committed to providing reasonable accommodations for individuals with disabilities. If you need an accommodation during the application or interview process, please click here to request assistance and provide your contact information. Recruitment Fraud Notice Beware of employment scams where fraudsters pose as Baxter representatives. For protection tips, review our Recruitment Fraud Notice. #J-18808-Ljbffr

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