Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer-facing solutions that support the entire customer lifecycle. Job Title: Senior Project Manager Sutherland is seeking a senior project manager to join a dynamic and collaborative Professional Services (PS) team at the forefront of delivering innovative solutions to our clients. This position reports directly to the Director of Professional Services and offers the opportunity to work alongside talented Project Managers and PS Engineers. The PS department is a close-knit team of professionals who bring expertise, creativity, and a proactive attitude to every project. As a PS Project Manager, you’ll be the primary point of contact with clients, leading both internal and external stakeholders to ensure successful deployments. We value strong, independent self-starters who are ownership-driven, critical thinkers, and results-oriented. We offer a supportive environment that encourages growth, celebrates initiative, and rewards extra effort. If you are passionate about technology, enjoy collaborating with driven colleagues, and want to make a difference for our clients, this is the team for you. Join us in building something extraordinary! Job Responsibilities Manage the entire project lifecycle from initiation through deployment, including data acquisition, configuration, validation, UAT, tuning, and deployment phases. Oversee project tasks such as scheduling, budgeting, and resource allocation to deliver quality solutions on time and within budget. Establish and maintain relationships with key client stakeholders, including business users and management. Prepare and present project status reports to management and clients. Develop, implement, and maintain standard practices for client implementations aligned with the Actimize operating model. Communicate customer requirements and concerns to internal teams, including product management and R&D. Create and manage detailed project plans, schedules, and resource allocations. Engage at a high level in functional and technical aspects of projects. Coordinate multiple projects across various internal teams and stakeholders. Align project objectives with company goals and ensure clarity within the project team. Build and nurture long-term client relationships. Mentor team members and foster a learning environment. Translate business requirements into innovative solutions using existing and new products. Qualifications 8-12 years of experience in the IT industry. At least 5 years of hands-on project management experience. PMP or Prince2 certification. Bachelor's degree in computer science, business, or equivalent experience. Proven track record managing major projects involving diverse operations and technology groups. Experience in the financial securities industry, including risk management, compliance, and AML. Experience in software or technology environments is a plus. Excellent organizational and communication skills. Strong analytical skills and data-driven decision-making ability. Ability to prioritize, meet deadlines, and maintain quality standards. Problem-solving skills, customer service orientation, and interpersonal skills. Ability to interact effectively with all management levels and clients. Self-motivated with minimal supervision, adaptable to changing business needs. #J-18808-Ljbffr