Oracle Fusion Business and Technical Support - (7095) Share this job as a link in your status update to LinkedIn. Job Title Oracle Fusion Business and Technical Support Education Bachelor's Degree Location Manager Category Information Technology Job Type Permanent Job Description The key role is to perform business and IT support of the financial processes using Oracle Fusion Cloud system. You will participate in the planning, end-user collaboration, enhancement, maintenance, and support for PSA Group of companies worldwide. Roles and Responsibilities Play a significant role in connecting and bridging between the business and global IT for Oracle Fusion Cloud. Perform analysis on business enhancement requirements and apply knowledge of Oracle Fusion Cloud and related technologies (such as Oracle Integration Cloud) to propose solutions within the global template. Develop innovative improvement solutions and processes, recommend, and implement these improvements through effective stakeholder management and communication. Perform and/or supervise changes to the system in accordance with the proposed solution. Provide 2nd/3rd level support to key-users in their daily business and resolve Oracle Fusion Cloud system issues, including integrations, reports, and customizations. Liaise with internal and external experts to resolve system issues as necessary. Job Requirements Skills, Knowledge & Competencies Professional Background Knowledge of accounting and financial functional processes. Experience in supporting Oracle Fusion Cloud regionally or globally. High-level understanding of end-to-end application support. Familiar with Service Level Agreements (SLA) and contractual matters. Good working knowledge of Oracle Fusion Cloud Financials modules, with at least 2 years of experience; and/or Good working knowledge of Oracle Integration Cloud (OIC) Services, with at least 2 years of experience. Technical Skills Good functional and support skills in Oracle Fusion Cloud Financial business areas, e.g., AR, AP, CM, Intercompany, FA, and/or Project Financial. Strong knowledge of OIC, SFTP, ATP database, Web/REST services, proficient in developing and reviewing OIC Integrations using web services/REST. Strong knowledge of SQL, BI Publisher, OTBI, Workflow, and proficiency in building custom Oracle BI Reports, OTBI reports, and SmartView. Experience in building custom UI screens and workflow approvals using VBCS and WCS is a plus. Business Skills Effective verbal, presentation, and written communication skills. Understanding and application of change management. Good analysis skills to understand business requirements, design solutions, and develop system changes. Vendor contract management skills for managerial roles. Ability to work creatively and analytically within budgets and schedules. Willingness to travel globally occasionally. Reporting Relationship Assistant Vice President (Group IT) - Global Financial System #J-18808-Ljbffr