Job Summary South Pole is looking for a Commercial Support Specialist to strengthen the Commercial deal support team and help deliver on our commercial obligations. You will work in a diverse and international team engaged directly with commercial teams across the globe. The goal of the Commercial Support Specialist is to work closely with the Sales team on administrative tasks to improve sales capacity and efficiency. In this role, you will be accountable for supporting the flawless delivery of South Pole's commercial obligations. This includes completing pre- and post-sales admin tasks, coordinating with other South Pole teams and stakeholders, using our systems to facilitate the certificate order and invoicing process, while maintaining a high level of accuracy and time management. The Commercial Support Specialist will develop a close working relationship with multiple South Pole teams, including Sales, Registries, and supporting functions such as Accounting, Legal, and Operations. Main Responsibilities Support the Sales team to process commercial agreements of climate action credits and renewable energy certificates in South Pole's internal systems. This includes uploading contracts for signature via Docusign, ensuring the contracts are fully executed, preparing all sales projects for timely delivery to clients, raising inventory checks, reserving the right product for the sale, and ordering delivery for clients. Monitor execution of contractual obligations, including timely delivery of climate action credits and renewable energy certificates, in close collaboration with the Sales and Registry teams. Develop a strong overview of all commercial agreements and flag potential issues or risks early on to facilitate corrective measures. Enter contractual terms into South Pole's systems and Salesforce (e.g., billing information, identification of certificates) to ensure all commercial terms are documented accurately. Foster the adoption of new tools by providing administrative support to the Sales team during the transition to our new Enterprise Resource Planning (ERP) system. Support the Sales team with ad-hoc admin requests. Engage in continuous troubleshooting to anticipate potential issues and ensure they are addressed before becoming significant. Structure and prioritize caseloads for other teams and stakeholders by identifying which commercial agreement and sales project should take priority (i.e., legal support, registry deliveries, accounts & finance). Essential Profile Requirements Prior experience conducting commercial and administrative tasks effectively. Previous Back Office experience preferable, but not essential. High attention to detail. Ability to quickly and proficiently pick up new processes and technology. Strong organizational skills with the ability to prioritize, manage time, and focus. Excellent interpersonal skills, relationship-building, and a passion for supporting others. Experience with Google Suite (Gmail, Google Calendar, Google Sheets) is advantageous. Experience with ERP systems (e.g., Microsoft Dynamics) is advantageous. Experience with Docusign is advantageous. Excellent written and oral skills in English. What We Offer At South Pole, we care about our employees as much as we care about the planet. South Pole is not just an employer; we are a team. We do not just offer people a job; we offer you a career. By joining our team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for our clients and for the planet, working alongside a passionate team of like-minded colleagues while building your knowledge and skills and developing your career in a fun, dynamic, international, and fast-growing organization. We’re a planet of 7.5 billion unique and different people. We all have a contribution to make, and South Pole is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, national origin, marital status, or disability. Our recruitment is decided based on qualifications, merit, and business need. #J-18808-Ljbffr