CASH APPLICATIONS SUPERVISOR (BILINGUAL) (ITC) T-976

Michael Page


Acerca de nuestro cliente Our client is an innovative and leading company in the life sciences industry. Has over 50 years of experience in the global market. Descripción - Provide strategic oversight and direction for the cash application process, ensuring alignment with internal teams and external stakeholders such as banks and electronic payment platforms. - Manage team allocation and staffing to ensure adequate coverage across departmental responsibilities. - Serve as the Subject Matter Expert for the High Radius tool, acting as the main contact for support, issue resolution, and continuous process improvement initiatives. - Lead and resolve operational issues related to cash application in collaboration with the collections team to enhance performance and reduce delays. - Define and implement strategic objectives and priorities for the department to align with business goals. - Ensure full compliance with SOX regulations and support both internal and external audit requirements. - Maintain up-to-date and complete documentation of cash application processes to ensure operational continuity and adherence to standards. - Develop, revise, and deliver training on required documentation such as SOPs, work instructions, forms, and training records. - Report and present performance results against KPIs, and define action plans to drive improvements and meet commitments. - Drive enhancements to operational KPIs, with specific focus on reducing unapplied cash and increasing auto-application rates. - Oversee individual performance management, including evaluations, coaching, improvement plans, and any necessary disciplinary actions in accordance with HR policies. - Lead the transition of processes into the Global Business Services (GBS) organization, ensuring a smooth migration with no business disruptions. - Oversee ERP and technology-related projects within the assigned area to ensure alignment with process improvement goals. - Contribute to acquisition integration and support due diligence activities as required. Perfil buscado (h/m) We are looking for our next Cash Applications Supervisor. The ideal candidate must have at least 1 or 2 years in leadership roles and 5-7 years of highly operational and system-oriented experience working with recording daily payments in the system (such as wire transfers, checks, and electronic payments), ensuring payments are accurately applied to the correct invoices, resolving discrepancies between payments and invoices (including partial payments, incorrect discounts, or unreferenced payments), coordinating with the Collections team or clients when payments cannot be identified, and reporting and minimizing the number of unapplied or unreconciled payments. Qué Ofrecemos - Cross-functional & Regional Leadership Experience - Professional Growth - Benefits Package - Competitive Salary

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