Job Description Our purpose is to power economies and empower people worldwide. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential. About the Role This Manager role will shape the future of customer success operations across a global growing organization. The successful candidate will lead the development of tools, processes, and insights that enable our teams to deliver consistent, high-impact customer experiences. Key Responsibilities: About You: - You have 4+ years in customer success operations or related roles, with a strong understanding of CS strategy and execution._ - You have 2+ years of hands-on experience with Gainsight or similar CS platforms._ - You have proven ability to design scalable processes and translate technical capabilities into business value._ Candidates should be passionate about delivering for our customers and exhibit a customer-centric mentality.