About the Role We are seeking an experienced Automation Expert Assistant to join our team. The ideal candidate will have a solid understanding of how AI can be applied to optimize real-world processes, particularly in tech or marketing contexts. In this role, you will provide guidance and support to students as they navigate the AI Automation Program. Your expertise will help them build both technical and professional skills, enabling them to thrive in their new career. As an Automation Expert Assistant, you will work closely with expert tutors and the student support team to ensure students feel guided, encouraged, and empowered to grow. Your Responsibilities - Provide asynchronous and synchronous guidance to students, including reviewing and evaluating projects, offering clear feedback, and answering questions on the Tripleten Hub. - Host short sessions like Co-working Hours, where students can drop in, ask questions, and get help with their current tasks. - Support students in understanding automation concepts, tools, and use cases covered in the program. - Encourage a positive and collaborative learning environment through timely, respectful, and motivating communication. Requirements - 2+ years of experience designing and implementing automation solutions, ideally within the marketing, customer success, or tech industry. - A solid understanding of how AI can be applied to optimize real-world processes, especially in tech or marketing contexts. - Experience in peer support, tutoring, mentoring, or helping others learn. - Strong written and verbal communication skills; ability to explain ideas clearly and kindly. - Willing to work full-time aligned with US time zones. What We Offer - Free in-house training on how to be a great expert tutor and role model for students, choose the appropriate tone of voice when communicating with students, improve soft skills. - Opportunities to develop as a public expert. - Cross-cultural work experience and lots of opportunities for networking with teammates who love what they do. Office Hours: Option 1: Tuesday-Saturday 17:00-01:00 EST Option 2: Thursday 9:00-17:00 EST Disclosures: At this time we are unable to offer H1B sponsorship opportunities in the USA. This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities at any time. We are an equal employment opportunity/affirmative action employer and consider qualified applicants for employment without regard to race, color, religion, sex, national original, age, religion, disability, marital status, sexual orientation, gender identity/expression, protected military/veteran status, or any other legally protected factor.