Job summary We are looking for a Data Analyst to bring precision, speed, and strategic insight to our sales operations. If you thrive on real-time problem-solving and love turning numbers into impact, this is your chance to shine. Qualifications - Experienced in call center operations or tech-enabled support roles. - Proficient in Excel formatting (no advanced formulas required). - Analytical and solution-oriented, with a sharp eye for performance data. - Clear communicator able to work cross-functionally under pressure. - Bilingual ( English C1 & Spanish) with strong organizational skills. Responsibilities - Manage and format lead data for daily CRM/dialer uploads (Excel-based templates). - Identify high-performing lead sources through analysis of sales and call metrics. - Monitor system queues and dialer activity to ensure optimal connectivity. - Troubleshoot technical issues and coordinate with developers and telecom engineers. - Support lead strategy and dialing configurations based on performance insights. - Ensure full agent utilization by tracking engagement and system uptime. Benefits - Competitive salary based on experience - 100% on-site role in Bogotá - Weekends off (Monday–Friday, business hours) - Long-term contract and career growth - A diverse and inclusive workplace where ideas move fast Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora