We seek an organized, proactive Remote Administrator to manage administrative tasks, handle patient inquiries, schedule appointments, and deliver outstanding customer service. This full-time role requires a positive attitude, excellent communication skills, and the ability to efficiently manage tasks in a remote setting. You must be available to take calls throughout your shift, with a designated lunch break. **REQUIRED QUALIFICATIONS** **Education** - College Diploma: Administrative Management Careers, Business Administration. - Desirable Master **Training or Expertise** - High English level (Well spoken, well written) - Strong Microsoft Office skills - Google suits knowledge. - Google Drive and iCloud. - Experience with Mac/Apple (Office runs these systems) - Ability to quickly implement new software and technologies. **Experience** - 3 or more years of experience working in administrative roles (Desirable remotely for USA-based companies) - Desirable experience of hospitality and Customer Service. - Knowledge of orthodontic or dental terminology and procedures is a plus **JOB FUNCTIONS** - **Appointment Scheduling**: Schedule and manage appointments, follow up with patients to confirm or reschedule as needed. - **Support and Assistance**: Assist patients with treatment questions, general information requests, and ensure all patient needs are met. - **Team Collaboration**: Communicate with team members to maintain seamless patient care and coordination. **REQUIRED SKILLS** - **Experience**: Prior experience in administrative or customer service roles; experience in a dental or orthodontic setting is a plus. - **Communication Skills**: Excellent verbal and written communication skills in both English and Spanish. - **Independence**: Self-motivated with the ability to work independently in a remote environment. - **Technical Needs**: Reliable internet connection and a quiet workspace to ensure professional patient communication. - **Language Proficiency**: High level of spoken and written English. **BENEFITS** **Remote Work Flexibility**:Work from the comfort of your own home. **Consistent Full-Time Hours**:Stable schedule with designated work hours.