**Softtek **is looking for a **Genesys Support Engineer.** “Get together to the biggest technological revolution, creating new digital solutions for all our customers.” Compensation**:COP13M - 16M/month.** Location**:Remote (for Colombia residents).** Skills**:Proficient in.NET.** Responsibilities and more: - L2/L3 Support on Genesys Platform. - Daily communication with final users to identify root causes of issues. - Guide users to configure local environments & equipment. - Review Logs. **Salary**: $13,000,000 - $16,000,000 per month