About the Collection Management Position This is a key leadership role for an experienced professional in collections and financial operations, requiring strategic thinking and hands-on management skills. Main Responsibilities: - Recommend and authorize write-offs, litigation, and account settlements as necessary to optimize financial outcomes. - Negotiate customer payment plans and settlements, including approval of settlements for accounts in litigation. - Analyze performance data and present insights to drive business results and improve operational metrics. - Develop and implement process improvements to reduce days sales outstanding (DSO), past due percentages, and aged deductions. - Spearhead the implementation of policies and procedures, including training and change management, to standardize processes and enhance controls within the region. - Liaise with distributors and customers as needed to resolve issues. - Monitor reports and metrics to identify departmental and individual strengths and weaknesses. - Manage individual performance according to HR guidelines, including documentation, evaluations, and disciplinary actions. - Oversee the migration of work into the Global Business Services (GBS) and ensure seamless transitions. - Lead and support technology projects to enhance productivity and efficiency. - Promote productivity through process standardization, streamlining, and automation. Requirements: - Advanced English proficiency is essential, with a minimum B2+ level of fluency. - Collections leadership experience is required.