LEISURE BUSINESS DEVELOPMENT MANAGER – BOGOTA, COLOMBIA | [Q860]

Go - Global Outsourcing


The prime objective of the Field Sales Team is to increase sales for our Client's hotels globally, through influencing and motivating targeted travel bookers across leisure & luxury agencies and key wholesalers to promote the Client's portfolio of brands as the preferred hotel chain to their own clients. The role will comprise business development across approximately 5 wholesalers across Colombia, Peru, Chile, and Ecuador, and 30 - 40 luxury travel agencies supporting non-luxury brands across Colombia, Peru, Chile, and Argentina. Key Responsibility Areas - Manage Agency Relationships: Regularly engage with specified agencies within a designated territory to drive room night and market share growth for the resort and all-inclusive segment. - Build Wholesale Partnerships: Develop and maintain relationships with key wholesale partner BDMs through joint sales calls, trainings, webinars, and territory events. - Optimize Interactions: Analyze agency and wholesale account metrics to effectively manage call files and interaction frequency, maximizing ROI from each wholesaler and agency. - Engage Front-Line Advisors: Maintain regular contact and build business relationships with front-line advisors via sales calls (both face-to-face and virtual), webinars, and in-person visits to promote Hilton resorts and all-inclusive properties. - Deliver Sales Materials: Present relevant sales materials in all interactions to boost sales for Hilton resorts and all-inclusive properties. - Prioritize Agencies: Categorize and prioritize agencies based on market indicators, market share, room night data, collaboration with wholesale sales partners, industry awards, and other relevant metrics. - Formulate Sales Strategies: Develop sales strategies for each agency using relevant data and reports to plan and structure call content. - Customize Presentations: Tailor content and presentations for agency activities based on relevant data, ensuring key messages and information are effectively conveyed. - Review Data with Agencies: Regularly review data with agency contacts to understand business trends and explore new opportunities. - Organize Events: Collaborate with Hilton personnel to organize and implement events across the territory. - Maximize Advisor Engagement: Aim to present to and interact with the maximum number of selling advisors during each sales call and activity. - Attend Meetings: Participate positively and professionally in all meetings and conference calls. - Update Salesforce: Maintain and update all activities in Salesforce. - Build Internal Relationships: Develop and maintain professional relationships with relevant Hilton personnel. - Flexibility: Be willing to work additional hours and perform other ad-hoc duties as required by your manager. - Host Engagement Events: Attend and host in-person travel advisor engagement events across leisure, all-inclusive, wholesale, and resort segments. Administrative Responsibilities - Manage Calendar: Ensure your Outlook calendar is accurate and regularly updated. - Utilize Tools: Be proficient in Salesforce and MicroStrategy to record, track, and measure performance against objectives. - Manage Expenses: Submit expense forms weekly. Analytical & Commercial Responsibilities - Evaluate Performance: Assess individual performance through market share and revenue reports. Skills and Competencies - 3-5 years of related experience in the hospitality or travel industry in sales roles. - Experience with Travel Agencies and Wholesalers required. - Event planning experience is a plus - Professional appearance and manner - Self-motivated, enthusiastic, and committed - Ability to communicate effectively, both verbally, and in writing - Competent at developing business relationships at all levels – F2F, email, video conferencing and telephone - Good presentation skills - Strong selling skills - Effective analytical skills - Strong administration and organizational skills - Proficient in Microsoft Outlook, Word, Excel & PowerPoint, Teams, WebEx, and Zoom - Experience in Salesforce a plus - Flexible approach to working hours and willingness to undertake additional hours and perform other ad-hoc duties as deemed reasonable by your Manager. Must be located in the Bogota area Application Process: - Interested candidates should submit their resume (in English) and cover letter detailing their relevant experience and qualifications. We look forward to reviewing your application #J-18808-Ljbffr

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