Customer Service Representative - Portuguese (Positions: 2)Join to apply for the Customer Service Representative - Portuguese (Positions: 2) role at Johnson & JohnsonCustomer Service Representative - Portuguese (Positions: 2)Join to apply for the Customer Service Representative - Portuguese (Positions: 2) role at Johnson & JohnsonAt Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at FunctionCustomer ManagementJob Sub FunctionCustomer Service OperationsJob CategoryBusiness Enablement/SupportAll Job Posting Locations:Bogotá, Distrito Capital, ColombiaJob DescriptionThe Customer Service - Regional – Representant is a key point of contact for internal J&J; functions and external parties to engage the Customer Service organization. The Specialist provides direct support to customers and facilitates transactional activities. Individuals in this role are expected to demonstrate a solid understanding of J&J; customer service processes, products and their interrelationship. The CS Specialist is expected to navigate key relationships and collaborate as needed across functions, including Supply Chain, Finance and Shared Services in order to resolve customer issues. The CS Representant reports directly to a Customer Service Supervisor, and escalates issues as needed.Essential Duties And ResponsibilitiesResponsible for order management activities including:Scheduling deliveries and appointmentsProcessing ordersOrder tracking and support to customer inquiries for new and existing ordersResponsible For Invoice Management Activities IncludingInvoicing customer sales ordersFacilitating invoice correctionsReviewing customer billing plansLiaising with Finance and other parties for credit and debit processing, and special invoicing requirementsSolve issues related to: Orders, Claims management, Returns management, Recall managementInteract with other areas to find solutionsContact the customer with the final solutionSpecial RequirementsUniversity/Bachelor's Degree or EquivalentLanguage: Bilingual (Spanish, Portuguese)Other Features Of The JobGenerally, requires minimal – 2 years related experienceJob location:Bogotá, Colombia.Job RequirementsEssential knowledge and Preferred skills:Technical skills: MS Office, SAP (desirable), Salesforce (desirable).Office skills: Standard office telephone, Email, OutlookProfessional skills: Ability to make quick decisions; Perform efficiently and effectively; Deal with multi-source of information Demonstrate proficiency in written and oral communicationsCore Competencies For This RoleDevelop deep insights into the needs of our patients, customers, markets and communities. Use insights to uncover important unmet needs.Challenge the status quo and adapt to change taking advantage of opportunities to have a positive impact. Identify and communicate meaningful risks, take appropriate action and demonstrate an awareness of the highest standards of quality and compliance.Engage in transparent and constructive conversations contributing to high-performance teams.For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world's most pressing healthcare challenges.We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued, and our people can reach their potential.At Johnson & Johnson, we all belong.Seniority levelSeniority levelNot ApplicableEmployment typeEmployment typeFull-timeJob functionJob functionOtherIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Johnson & Johnson by 2xGet notified about new Customer Service Representative jobs in Bogota, D.C., Capital District, Colombia.Bogota, D.C., Capital District, Colombia 1 week agoCustomer Service Agent (Bogota, Colombia Remote)Bogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 1 day agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 6 days agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 3 days agoBogota, D.C., Capital District, Colombia 3 weeks agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 2 weeks agoCustomer Service Assistant (Fully Remote)Bogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 1 month agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 6 months agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 5 days agoBogota, D.C., Capital District, Colombia 3 weeks agoRemote Help Desk Representative - Call center - C1 EnglishBogota, D.C., Capital District, Colombia 6 months agoBogota, D.C., Capital District, Colombia 5 days agoBogota, D.C., Capital District, Colombia 11 months agoBogota, D.C., Capital District, Colombia 2 days agoCustomer Service Traditional Trade SpecialistBogota, D.C., Capital District, Colombia 1 week agoBogota, D.C., Capital District, Colombia 6 months agoJunior Customer Support Specialist (Remote) | 100% Remote SaaS Support position with growth opportunityBogota, D.C., Capital District, Colombia 6 days agoBogota, D.C., Capital District, Colombia 2 days agoBogota, D.C., Capital District, Colombia 8 months agoBogota, D.C., Capital District, Colombia 2 weeks agoBogota, D.C., Capital District, Colombia 5 hours agoBogota, D.C., Capital District, Colombia 3 days agoWe're unlocking community knowledge in a new way. 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