Job Description - Process Developer - Billing Analyst NAA (MAN019748) Process Developer - Billing Analyst NAA - MAN019748 Ready to shape the future of work? At Genpact, we don’t just adapt to change—we drive it. AI and digital innovation are redefining industries, and we’re leading the charge. Our AI Gigafactory, an industry-first accelerator, exemplifies how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions address companies’ most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions, we help companies stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Learn more at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for Billing Analyst NAA We are seeking a Billing Analyst NAA to support management operationally, analytically, and tactically—handling stakeholder requests, resolving team queries, auditing activities, running reports, maintaining files, and leading continuous improvement initiatives. Responsibilities Prepare high volumes of invoices tailored to customer requirements Troubleshoot invoicing and system issues Provide excellent customer service to field offices Prepare customer account reconciliations Qualifications Majors in Accounting, Finance, Business, or related fields preferred Strong analytical and reconciliation skills Intermediate proficiency in Word and PowerPoint; advanced in Excel Ability to manage competing priorities Accurate, detail-oriented Excellent communication skills: verbal, email, listening High Intermediate English (B2/C1) What We Offer Be a transformation leader – Work at the cutting edge of AI, automation, and digital innovation Make an impact – Drive change for global enterprises and solve meaningful business challenges Accelerate your career – Gain hands-on experience, mentorship, and continuous learning Work with the best – Join 140,000+ innovators and problem-solvers Thrive in a values-driven culture – Our courage, curiosity, and integrity fuel progress Join us at Genpact and take your career in the only direction that matters: Up. Let’s build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants without regard to race, color, religion, sex, age, national origin, citizenship, marital status, military/veteran status, genetic information, sexual orientation, gender identity, or disability. We are committed to a respectful, inclusive, and innovative work environment. Please note: Genpact does not charge fees for job applications. Be cautious of scams asking for payment or equipment purchases related to employment. #J-18808-Ljbffr