Be the spark that brightens days and ignites your career with TTEC’s award-winning employment experience. As a Bilingual Sales Development Representative – Spanish-English working in Barranquilla, Colombia , you’ll be part of bringing humanity to business. #experienceTTEC What You’ll Be Doing Are you results-focused and love to help others? Do you have a passion for maximizing sales opportunities? You will focus on achieving revenue quotas through product and service recommendations, enhancing and building relationships with customers, and identifying new business opportunities that support our growth goals. Your role involves qualifying leads, initiating contacts, and resolving unique business problems to create exceptional customer experiences. During a Typical Day, You’ll Bring your product and brand knowledge to close larger deals, handle objections, and rebuttals with sophisticated customers. Conduct research to identify potential customers and decision-makers in target companies. Reach out to potential customers via phone, email, or other channels to introduce our company and solutions. Qualify leads to assess their potential value to our business. Work with account executives to ensure a smooth handoff of qualified leads for further follow-up and closure. Listen effectively to client needs to identify sales opportunity cues, recommend solutions, quote, negotiate, and close sales. Continuously update and maintain accurate records in our customer relationship database system. What You Bring To The Role At least 6 months of applied sales experience with a customer-focused mindset. Ability to assess situations, research solutions, and make recommendations before escalating. Comfort in engaging with customers to develop solutions. Creative mindset to overcome objections and a commitment to achieving goals. Team-oriented approach, working with multiple departments. High school diploma or equivalent. Computer literacy. What You Can Expect Support for your career and professional development. An inclusive culture and community-minded organization where giving back is encouraged. A global team of curious lifelong learners guided by our company values. A competitive compensation package including a base wage of 3,100,000 COL, a 500,000 COL meal allowance, a 1,000,000 COL hiring bonus, sales commissions, and additional benefits. A Bit More About Your Role We’re committed to providing you with the skills and support needed for success. From training to ongoing coaching and thousands of free courses, we invest in your growth. Your caring and supportive nature will shine as you help customers, making a difference in their experience and in our community. You will report to the Team Lead and contribute to customer satisfaction and team success. About TTEC Since 1982, TTEC has been dedicated to creating happy customers. We help leading brands deliver engaging, profitable customer experiences through a blend of humanity and technology. We are proud to be an equal opportunity employer committed to diversity and inclusion, reflecting the communities we serve. We value authenticity, belonging, and respect, fostering an environment where everyone can thrive. #tteccolombia Primary Location Colombia-Atlantico-Barranquilla Job Customer Care Representative #J-18808-Ljbffr