SENIOR SALES DEVELOPMENT REPRESENTATIVE – B2B (BPO MARKET)

80.000.000
Telus Digital


TELUS Digital (NYSE : TIXT) focuses on the value of human connection to design, build and deliver high-tech, high-touch customer experiences powered by next-gen digital solutions. With almost 75,000 team members and delivery centers across 30 countries in Africa, Asia, North and Central America, and Europe, TELUS Digital empowers customer experience innovation through digital enablement, spirited teamwork, agile thinking, and a caring culture that puts customers first. The company's solutions cover customer experience, content moderation, digital transformation, IT lifecycle, advisory and digital consulting, risk management, and back-office support. Fueling any stage of company growth, TELUS Digital partners with some of the world’s most disruptive brands from fast-growing tech, financial services and fintech, games, travel and hospitality, healthcare, and ICT industries. The company serves clients in over 50 languages. Learn more at : telusdigital.comPosition OverviewThe Senior SDR will play a pivotal role in fueling our B2B pipeline. You’ll be focused on identifying, engaging, and qualifying decision-makers at target companies, creating meaningful sales conversations that lead to new business opportunities.This is a high-impact, outbound-heavy role that requires strategic thinking, commercial acumen, and a consultative approach to outreach.In your new role you will be using various tools and techniques to gather data on potential clients, assessing their fit with the company’s offerings, and initiating contact to spark interest.By effectively communicating the value proposition, you pave the way for the Commercial team to engage and convert these leads into valuable business relationships.Key responsibilitiesResearch, identify, and prospect into ideal B2B customer profiles across industries such as fintech, e-commerce, SaaS, healthcare, logistics, and moreBuild multi-threaded relationships with key stakeholders (e.g. VPs of Operations, Customer Support, Finance, Procurement, etc.)Drive outbound campaigns via email, phone, LinkedIn, and other B2B channels to create qualified sales opportunitiesQualify inbound leads based on detailed discovery using frameworks like BANT, or SPINWork closely with Account Executives to move qualified opportunities through the sales funnelUse CRM and sales engagement platforms to track pipeline and optimize workflowsCollaborate with marketing on content and messaging strategies for B2B campaignsShare insights from the field to help shape GTM strategies and positioningRequirements3+ years of experience in a B2B sales development or business development roleExperience selling to mid-market or enterprise buyers, preferably in the BPO, SaaS, or tech-enabled services spaceProven success generating pipeline through outbound channels in a B2B environmentStrong understanding of B2B buying cycles and ability to engage with senior-level stakeholdersExcellent written and verbal communication skills, with a consultative sales approachComfortable working with CRMs, sales engagement tools, and lead generation platformsSelf-starter with strong time management skills and a hunter mentalityFamiliarity with outsourcing solutions, contact centers, or customer experience platformsExperience selling to global teamsBackground in high-growth or startup environmentsUnderstanding of complex B2B procurement processes and multi-stakeholder sales cycles #J-18808-Ljbffr

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