**Job Information**: Job Family **Sales*** Work Arrangement **Onsite*** City **Bogota*** State/Province **Cundinamarca*** Country **Colombia*** **Introduction/Brief Desc of the Client/Account**: **Experience the Unseen: Global Opportunities from Your Home Country!** **_ Here’s an overview of your future role:_** Employment type: Indefinite term type contract - Shift: Monday to Friday | 9:00 am to 6:00 pm EST - Work setup: Onsite, Bogotá and Medellin **What do you need to succeed?** - Previous experience in a sales support or administrative role, preferably in the mortgage or real estate industry. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Proficiency in Microsoft Office Suite and CRM software. - Knowledge of mortgage processing and underwriting procedures is a plus. Tech Stack: - CRM - Google Suite - Office Suite - Excel **What awaits you in this role?** - Track and follow up with preapproval prospects. - Report and track KPIs for prospective clients. - Gather documents from clients. - Follow up with realtors and maintain records of referral sources, including scheduling meetings and lunches. - Move active files into processing, including running automated underwriting, generating disclosures, and verifying income, credit, and assets. - Restructure loans as necessary. - Manage owners' pipeline of customers, ensuring dates are met and loan locks are maintained. - Develop business by organizing events, scheduling appointments with realtors, and managing relationships with referral sources, while keeping owners organized with sales activities and loan volume. - Track referral sources to measure effectiveness. - Identify market opportunities for business growth. **Why choose us?** - 5 Days work week - Work-Items (laptop, mouse, and headset) - 5 extra days of vacation leave (20 in total) that could be monetized - Direct exposure to our clients - Career growth opportunities - Diverse and supportive work environment - Prime Office Locations - Bogotá and Medellin - Up skilling: Emapta Academy **Whom you’ll work with**: Our client stands out as a reliable intermediary, assisting borrowers in securing the most suitable mortgages from a range of lenders. Unlike traditional lenders, our client doesn't directly extend loans but offers invaluable support in navigating the complex landscape of mortgage options. Our client is an excellent choice for individuals seeking a collaborative and supportive work environment. As an experienced team of loan officers, our client prioritizes personalized service and strives to exceed customer expectations. **Who are we?** Discover a world of possibilities at **Emapta**, where your career takes flight in stability and growth. Join a team that thrives on camaraderie, supporting each other to achieve excellence together. Experience the satisfaction of being recognized for your contributions with competitive compensation packages that reflect your skills and commitment. Immerse yourself in a positive work culture that encourages collaboration, innovation, and personal development. We provide you with the platform for your success, empowering you to reach new heights in a supportive and inclusive environment. EmaptaExperience **Requirements**: **Requirements**: - Previous experience in a sales support or administrative role, preferably in the mortgage or real estate industry. - Strong organizational skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to multitask and prioritize tasks effectively. - Proficiency in Microsoft Office Suite and CRM software. - Knowledge of mortgage processing and underwriting procedures is a plus. - **Tech Stack**: CRM Google suite Office Suite Excel