Our agency is currently hiring a **Freight Broker/Dispatcher** for a reputable client. **Job Summary** **Duties** - Develop and maintain relationships with shippers and carriers to ensure efficient freight movement. - Negotiate contracts and rates with carriers while adhering to company policies and FDA regulations. - Utilize Transportation Management Systems (TMS) and EDI tools for tracking shipments and managing logistics operations. - Coordinate the transportation of goods, ensuring compliance with NVOCC regulations. - Manage customer relationship management (CRM) systems to maintain accurate records of client interactions and transactions. - Collaborate with 3PL providers to optimize supply chain solutions. - Conduct market research to identify potential new clients and carriers. - Provide exceptional customer service by addressing inquiries, resolving issues, and ensuring timely delivery of shipments. **Requirements**: - Proven experience in freight brokerage or transportation sales is preferred. - Familiarity with AS400 systems is a plus. - Strong understanding of transportation management principles and practices. - Knowledge of EDI processes and documentation requirements. - Excellent communication, negotiation, and interpersonal skills. - Ability to work independently as well as part of a team in a fast-paced environment. - Detail-oriented with strong organizational skills to manage multiple tasks effectively. - A proactive approach to problem-solving and decision-making. Join our team as a Freight Broker where you can leverage your expertise in logistics while contributing to our mission of delivering exceptional service in the transportation industry.