We are tech transformation specialists, uniting human expertise with AI to create scalable tech solutions. With over 6,500 CI&Ters around the world, we’ve built partnerships with more than 1,000 clients during our 30 years of history. Artificial Intelligence is our reality. When applying for one of our positions, you’re agreeing to the use of AI in the early phases of the selection process, where your profile will be evaluated by our virtual assistant. For more information, access our opportunities’ page. Job Description A Salesforce Solution Architect in the education domain is responsible for designing, implementing, and optimizing Salesforce solutions that address the unique needs of educational institutions. This role requires deep knowledge of Salesforce data architecture, integration capabilities, and community portal implementation specifically tailored for educational environments. Responsibilities: Design and implement comprehensive Salesforce solutions for educational institutions, including student management, enrollment processes, and alumni relations. Create robust data models and structures that align with educational data requirements and reporting needs. Develop integration strategies between Salesforce and other educational systems (SIS, LMS, financial aid systems, etc.). Configure and customize Salesforce Communities/Experience Cloud for student, parent, faculty, and alumni portals. Lead technical discovery sessions with stakeholders to gather requirements and translate them into effective solutions. Provide technical leadership and guidance to implementation teams. Create technical documentation, including solution design documents and data models. Ensure solutions adhere to Salesforce best practices and maintain scalability, performance, and security standards. Requirements: Vast experience working with Salesforce in the education sector. Advanced knowledge of Salesforce data architecture and object relationships. Extensive experience with Salesforce integrations (REST/SOAP APIs, MuleSoft, middleware solutions). Proven expertise configuring Salesforce Communities/Experience Cloud for educational institutions. Salesforce certifications: Salesforce Certified System Architect, Salesforce Certified Application Architect. Knowledge of student lifecycle management, advancement/fundraising, and academic processes. Experience with data migration, ETL tools, and data quality management. Our benefits include: Premium Healthcare Meal voucher Maternity and Parental leaves Mobile services subsidy Sick pay-Life insurance CI&T University Colombian Holidays Paid Vacations And many others. Collaboration is our superpower, diversity unites us, and excellence is our standard. We value diverse identities and life experiences, fostering a diverse, inclusive, and safe work environment. We encourage applications from diverse and underrepresented groups to our job positions. #J-18808-Ljbffr