LOGISTICS COORDINATOR - [N149]

Bebeecoordination


Logistics Coordinator Opportunity Are you a motivated individual with excellent organizational skills and a passion for logistics? We have an exciting opportunity for a Logistics Coordinator to join our team at DHL Global Forwarding, Freight (DGFF), a Great Place to Work certified organization. As a Logistics Coordinator, you will play a key role in providing best-in-class service within the operation service lines, supporting our DGFF regions and countries across the globe. You will be responsible for comprehensively managing shipment details, processing entries, managing invoice and costing, handling data validation and enrichment, and offering global customer support. The successful candidate will have the opportunity to provide high-quality services through timely and accurate completion of tasks, collaborate with colleagues to identify solutions and opportunities for improvement, flag any challenges in operations to supervisors and business partners, and coordinate with stakeholders for regular communication and information flow. We are seeking a highly skilled and detail-oriented individual with excellent English communication skills, both written and verbal. The ideal candidate will also possess good knowledge of MS office, strong logical reasoning skills, and a high level of customer centricity. Our company offers a competitive compensation and performance-based incentive plan, empowering employees to learn and grow through training and development programs, flexible work arrangements to support work/life balance, generous paid time off, comprehensive medical insurance coverage, recognition and engagement culture, and opportunities for career growth and advancement. Join us on this exciting journey and take advantage of a wide range of interesting job challenges and opportunities across our GSC service lines and divisions around the globe. Key Responsibilities: - To understand the requirements of station documentation and execute jobs as per standard operating procedures. - Ensure department SLAs and Key Performance Indicators are met as per agreed delivery guidelines. - Deliver high levels of service quality through timely and accurate completion of services. - Collaborate with colleagues to identify solutions, best practices, and opportunities to improve the service to our business partners. - Flag any challenges in operations to supervisors and business partners in a timely manner. - Coordinate with stakeholders for regular communication and information flow as defined for the respective service. Required Skills/Abilities: - Bachelor's degree (any) - 0 – 3 years of job experience from BPO or logistics domain - Good knowledge in MS office - Effective English communication skills, written and verbal - Exposure to working with Enterprise Resource Platforms - Preferred - Detail oriented - Good logical reasoning skills - High level of customer centricity Benefits: - Competitive compensation and performance-based incentive plan - Empowering employees to learn and grow through training and development programs - Flexible work arrangements to support work/life balance - Generous paid time off: Privilege (earned leave) - Comprehensive medical insurance coverage including voluntary parental cover (applicable for IN only) - Recognition and engagement culture - Opportunities for career growth and advancement

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