Customer Service Expert At TP, we offer jobs and create careers. As a global leader in customer experience, we provide a dynamic environment where your talent, passion, and ambition drive real success. Why TP? With over 45 years of global leadership and more than 25 years in Colombia, TP is the #1 provider of digital business services. We have +42,000 employees in the country and a culture built on innovation, diversity, and career growth. When you join TP, you become part of a company that’s recognized worldwide for its excellence and commitment to its people. What We’re Looking For - · Language Level: B2 – 80% conversational English - · Education and Work Experience Requirement: High school diploma (Bachiller) - · Availability: Full-time (42 hours/week) Skills & Qualities: - Excellent communication and writing skills - Customer-centric mindset with emotional intelligence - Problem-solving and active listening abilities - Ability to adapt quickly and manage multiple systems - Basic computer literacy Why Choose TP? - ·Competitive Salary: COP $2,315,000.00 + performance bonuses - · Career Growth Programs and Employee Welfare Fund - · Work-Life Balance: Fixed schedule within the time frame of 8:00 a.m. to 8:00 p.m., with two days off per week - · World-Class Training: Continuous learning and development programs designed to fuel your success - · Multinational Experience: Be part of a global company with a diverse and inclusive culture Make a difference with the TOP Team!