🚗 Customer Service Representative – Dispatcher Client: ULY 📍 Location: On-site – Medellín (North of the city) - Monthly commissions: USD $60 based on performance metrics - 🕒 Schedule: Full availability required (Monday to Sunday, 24/7) - 📅 Days Off: 2 days off per week (assigned by operations) 🧾 Job Description ULY is a high-volume contact center seeking motivated Dispatchers to join our growing team! As a Customer Service Representative (CSR), you will be one of the first points of contact for customers, playing a key role in delivering exceptional service and coordinating roadside assistance. 🎯 Key Responsibilities - Answer incoming calls and provide outstanding customer service. - Dispatch roadside assistance services by coordinating with our Provider Network, local service stations, and towing companies. - Schedule drivers and trucks for service requests. - Accurately log and transmit service details in real-time. - Represent the company with professionalism and empathy during every interaction.