Truckers move America’s economy. They should never struggle to find decent pay and fair treatment. SmartHop is on a mission to level the playing field in the trucking industry for independent owner-operators and small trucking companies so they can compete, take control of their businesses, and feel the freedom of being independent again. SmartHop is a tech-enabled platform offering easy load booking, end-to-end back office support, and business in a box solutions aimed at helping truckers earn more and stress less. Uplifting truckers is what moves us, and in doing so, we will change the industry. At SmartHop, different views and experiences are advantages. We value and celebrate inclusion, diversity, and being our authentic selves at work. We look for talented individuals who can bring new perspectives and new ways of thinking. We’re looking for team members who are passionate about our mission of empowering truckers, who like to roll up their sleeves, and do meaningful work every day. Founded in 2018, we are a proud team Headquartered in Miami, FL but flexible to operate remotely. SmartHop’s investors include Union Square Ventures, Greycroft, Equal Ventures, Las Olas VC, and Ryder Venture Capital Fund. If you’d like to understand more about SmartHop’s mission, please check out this video: Click here **About the Role** As a passionate and talented Business Intelligence Analyst in a fast-growing tech startup, you will become the expert on SmartHop’s internal data and will directly report to the Head of Data Science. There is an enormous opportunity in front of us; come grow and succeed with our team! **Qualifications**: - 5+ years of experience in an analytical, quantitative, or engineering role. **Requirements**: - SQL. - Semi-structured (JSON-formatted) data. - Tableau. - English (B2+). - Plus: Power BI, Looker and/or Python. **Key Responsibilities**: - Be a trusted advisor to executives and functional leaders by communicating actionable insights in a way that is easy to understand and interpret. - Have an eye for trend detection and defining customer needs to help executives achieve their objectives. - Understand business goals, learn quickly how to find and pull data, and then build prototypes in Excel or other BI tools to illustrate the possibilities. - Build dashboards in Tableau to inform executives and to monitor, evaluate, and improve business operations. - Work with stakeholders to incorporate feedback, drive adoption of the reports produced, and promote a data-driven mindset. - Monitor the existing KPIs and develop new KPIs to measure what matters. **Benefits** At SmartHop we know our people are our number one asset, therefore we put a premium on hiring and retaining the best talent. For that reason, we reward our employees with a competitive salary and a benefits package including family medical, vision and dental programs, unlimited PTO and maternal and paternal leave.