Join to apply for the Ground Operations Senior Manager role at DHL Express . Ground Senior Manager – Bogotá, Colombia At DHL Express, our vision is “Connecting people, improving lives”. We are the Most International Company in the World, known as “the big yellow machine”. In our Central and South America region, we cover 15 countries, from Parque Nacional Tikal in Guatemala to Ushuaia in Tierra del Fuego, Argentina. We have more than 3,400 Certified International Specialists working passionately as ONE team, moving over 10 million shipments annually, exceeding customer expectations, supporting businesses, and positively impacting communities. We are proud to be the Great Place to Work #1 in Latin America. The Ground Senior Manager is responsible for overseeing ground transportation operations, ensuring efficient and timely shipment movement. This role involves process optimization, resource management, and leading a diverse team to deliver exceptional service. The manager will collaborate with various departments to improve operational performance, drive continuous improvement initiatives, and ensure compliance with business rules. Main Responsibilities Manage and optimize ground transportation operations to meet service standards and cost targets. Lead, mentor, and develop a high-performing team, fostering collaboration and ongoing training. Implement process improvements to enhance efficiency and customer satisfaction. Coordinate with cross-functional teams for seamless integration of ground services within the supply chain. Ensure operations drive quality through efficiency while maintaining compliance standards. Prepare cost estimates, evaluate cost factors, and recommend changes to improve cost control, efficiency, and service quality. Manage route planning and ground network optimization to ensure productivity and compliance. Implement sustainable logistics practices to reduce carbon footprint and improve energy efficiency (“Go green”). Support other multifunctional projects as defined by the Operations Vice President or Area Office. Requirements Bachelor’s degree in Logistics, Supply Chain Management, Engineering, Business Administration, or related field; Master’s preferred. Native Spanish speaker with proficient English skills. Proven experience leading large teams in logistics. Extensive logistics industry experience. Strong knowledge of logistics regulations and compliance standards. Ability to drive performance improvements and meet operational goals. Excellent leadership and communication skills. Ability to manage multiple priorities in a fast-paced environment. Experience with data analysis and performance metrics. Strong problem-solving skills and proactive approach. Additional Details Seniority level: Mid-Senior level Employment type: Full-time Job function: Management and Manufacturing Industries: Transportation, Logistics, Supply Chain, Storage Referrals can double your chances of interview success. Sign in to set job alerts for “Ground Operations Manager” roles. #J-18808-Ljbffr