Job Description - Restaurant Waiter/ess (Server) (HOT0BLVE) Job Number: HOT0BLVE Work Location Hilton Bogota, Carrera 7 No. 72-41, Bogota Position Overview A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience while having extensive knowledge of menu offerings. Responsibilities Manage guest queries in a friendly, timely, and efficient manner. Serve alcoholic and non-alcoholic beverages in accordance with licensing and liquor regulations for residents and non-residents. Maintain thorough knowledge of menu and all products. Ensure mise-en-place is well stocked at all floor stations. Follow proper reporting procedures for any issues faced. Ensure Food and Beverage orders are of high standard and delivered promptly. Adhere to Hilton grooming standards, including uniform, cleanliness, and personal hygiene. Comply with hotel security, fire regulations, and all health and safety legislation. Candidate Requirements To succeed in this role, candidates should demonstrate: Strong commitment to high-quality customer service. Flexibility to adapt to various work situations. Ability to work independently or as part of a team. Preferred qualifications include: Experience in Food and Beverage department or related industry. Knowledge of Food Hygiene Regulations. About Hilton Hilton is a leading global hospitality company offering luxurious full-service hotels, resorts, extended-stay suites, and mid-priced hotels. With nearly a century of experience, Hilton provides exceptional guest experiences through its global brands. Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to this mission, creating remarkable hospitality experiences worldwide every day. #J-18808-Ljbffr