At CUSTOMER OPERATION SUCCESS S.A.S. we are looking for a Quality Analyst to join us in our team. If you are an organized and passionate professional about Quality Analisys processes, this is the opportunity you're waiting for. As Quality Analyst, you will be responsable of monitoring and evaluating customer interactions, providing feedback to agents, and identifying areas for improvement in processes and training programs. What do you need to be part of this team: At least a technical or technological degree or sixth semester of a professional degree. At least 1 year of working experiencie in similar roles English B2+/C1 Job conditions: Indefinite term contract **Salary**: $3'000.000 + Comission $390.000 42 hours per week (2 days off per week) Schedule: Sunday to sunday 7:00am to 3:00am. 100% on site: Bogotá - Chapinero Benefits for you: Laika membership Netflix/Spotify pre-paid Healthcare membership (After three months What are you waiting for? If you are interested APPLY NOW or send your CV to this number 321 9620051 Tipo de puesto: Tiempo completo Escolaridad: - Técnico superior universitario terminado (Deseable) Experiência: - Quality Analysis: 1 año (Obligatorio) Idioma: - inglés (Obligatorio) Fecha límite para postularse: 29/12/2024 Fecha de inicio prevista: 31/12/2024