**Operations Associate - Sales & Client Success Focus**: Remote | PST Overlap | 2+ Years Experience | Digital Services **Support sales. Streamline onboarding. Drive client success.** We’re looking for a sharp, proactive **Operations Associate** with experience in **sales or account management**, especially within website development services for U.S.based clients. In this role, you’ll work closely with the CEO and play a key role in keeping our pipeline moving, aligning sales and delivery teams, and ensuring clients have a great experience from day one. What You’ll Do: - Support sales operations through CRM management, pipeline tracking, and process documentation - Coordinate client onboarding and ensure smooth handoffs between sales and delivery - Assist in preparing quotes, proposals, and contracts for web development projects - Provide operational support to the CEO—reports, task prioritization, and special projects - Communicate across global teams to maintain timelines and expectations - Propose workflow improvements that enhance client experience and operational efficiency What You Bring: - 2+ years in operations, account management, or sales - Direct experience in web development or digital services for U.S. clients - Strong communication skills and the ability to interact with senior stakeholders - Proficiency with tools like HubSpot, Google Workspace, Trello, Slack, and Notion - Self-starter mindset with comfort in fast-paced, remote environments - Bonus: Experience in client success or bilingual communication Why Join Us: - 100% remote work with flexible hours and California-based leadership - Make an immediate impact on client satisfaction and sales efficiency - Join a globally distributed, high-performance team - Be part of a growing company that values initiative and results Compensation Range: $12K - $16.8K