1 week ago Be among the first 25 applicants I’m helping Idiomas TEP find a top candidate to join their team Full-time for the role of Bilingual Customer Service Representative (Remote). You'll deliver exceptional customer service, resolving issues and providing support. Compensation: COP 2,85M/month. Location: Remote (for Colombia residents). Mission of Idiomas TEP: "Our daily mission is to offer quality-focused translation services through innovative processes and specially trained human capital." What makes you a strong candidate: You have 2+ years of experience in customer service. You are proficient in customer support, and troubleshooting. English - Fully fluent. Responsibilities and more: Now Hiring: Bilingual Customer Service Representative (Remote). About Us: At Idiomas TEP, we commit to delivering top-quality customer experiences across global markets. We are currently seeking bilingual Customer Service Representatives (Spanish-English) in Colombia with exceptional communication skills and a passion for helping people. Requirements: Minimum 2 years of experience in customer service roles. Reliable high-speed internet connection. Functional and up-to-date computer equipment. Key Responsibilities: Handle inbound calls and provide accurate information or solutions. Respond professionally to customer emails and concerns. Troubleshoot and resolve customer issues efficiently. Provide product and service information. Follow up on customer requests, suggestions, and complaints. Document and escalate technical problems as needed. Deliver proactive customer support. Manage customer feedback and satisfaction. What We Offer: Contract or temporary position. Work Schedule: March to November: 10:00 a.m. – 7:00 p.m. PST. November to March: 11:00 a.m. – 8:00 p.m. PST. 100% remote position | Only in Colombia. Employee benefits plan. Monthly salary: $2,850,000 COP. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Education, Customer Service, and Administrative Industries Translation and Localization Referrals increase your chances of interviewing at Emma of Torre by 2x Get notified about new Bilingual Customer Service Representative jobs in Colombia . Customer Service Agent (Bogota, Colombia Remote) Bogota, D.C., Capital District, Colombia 1 week ago Customer Service Representative for an Ecommerce Company (US-Based/Remote) Customer Service Assistant (Fully Remote) Colombia COP9,600,000.00-COP13,200,000.00 15 hours ago Bogota, D.C., Capital District, Colombia 2 weeks ago Customer Service Agent (Full remote within Colombia) Customer Support Specialist (Incident Resolution) Bogota, D.C., Capital District, Colombia 22 hours ago Customer Service Representative (Ecommerce/AI-Enabled) Bogota, D.C., Capital District, Colombia 1 week ago Customer Care Specialist (Remote from Colombia) Bogota, D.C., Capital District, Colombia 21 hours ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 hours ago Bogota, D.C., Capital District, Colombia 2 months ago Customer Service Representative (Colombia) (Remote) Bogota, D.C., Capital District, Colombia $7.00-$12.00 21 hours ago Bogota, D.C., Capital District, Colombia 1 month ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr