Agent Operations Specialist - Colombia (Remote from Colombia) Agent Operations Specialist - Colombia (Remote from Colombia) Get AI-powered advice on this job and more exclusive features. We are one of the first all-remote companies with 2,000+ team members utilizing our virtual office called eXp world. This role is work-from-anywhere in Colombia. Who is eXp? Doing the audacious is part of eXp Realty’s DNA. We are a company that rewards creative minds who can offer bold solutions, where opinions matter, anything is possible and the outcome can be revolutionary. As a global full-service real estate brokerage utilizing a 3-D, fully immersive, cloud office environment, offering 24/7 access to collaborative tools & training, eXp has broken the traditional mold of real estate. We are doing big things. Come join us at eXp Realty – an 8x Glassdoor Best Places to Work organization! What you will do: Agent Responsibilities Act as the primary point of contact for new agents or teams, addressing questions and concerns. Assist agents with transaction-related inquiries, providing guidance and support. Actively check all the agent listings and documentation in CRM to ensure everything is entered properly and correctly. Constantly control and check the official company portal accounts to be sure listings and details are aligned with the Company image. Carry and enter the individual agents listings from CRM to portal. Manage the individual agent listings by answering the calls every day, including weekends, from morning to evening and forward the inquiries to the relevant agents. Transaction Responsibilities Process, review, and oversee all transactions from initiation to completion. Ensure accurate and timely documentation of transactions, contracts, and agreements. Educate agents on company policies, compliance requirements, and transaction best practices. Assist agents with transaction-related inquiries, providing guidance and support. How you will grab our attention: Strong communication and organizational skills. Familiarity with real estate tools and technology (e.g., eXp tools, MLS systems). Ability to analyze data and processes for continuous improvement. Proficiency in managing digital records and following compliance guidelines. Problem-solving mindset, especially when handling listing issues or onboarding challenges. Effective communication skills in Spanish and intermediate/advanced English. eXp Realty and its affiliated companies are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability or any other characteristic protected by law. Seniority level Seniority level Entry level Employment type Employment type Full-time Job function Job function Management and Manufacturing Referrals increase your chances of interviewing at eXp Colombia by 2x Get notified about new Operations Representative jobs in Colombia . Customer Service Representative (Ecommerce/AI-Enabled) Bogota, D.C., Capital District, Colombia $600.00-$800.00 4 days ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 1 day ago Healthcare Finance Operations Specialist – Invoicing & Transaction Support Customer Service Representative for an Ecommerce Company (US-Based/Remote) Healthcare Finance Operations Specialist – Invoicing & Transaction Support Bogota, D.C., Capital District, Colombia $12,000.00-$16,800.00 4 days ago Healthcare Finance Operations Specialist Healthcare Finance Operations Specialist Bogota, D.C., Capital District, Colombia $12,000.00-$16,800.00 5 days ago Bogota, D.C., Capital District, Colombia 1 day ago Healthcare Finance Operations Specialist – Compliance & Controls Healthcare Finance Operations Specialist – Compliance & Controls Bogota, D.C., Capital District, Colombia $12,000.00-$16,800.00 4 days ago Operations & Support Administrator | Remote (EST hours) Remote Administrative Assistant – Operations & Research Focus Bogota, D.C., Capital District, Colombia $600.00-$800.00 4 days ago Bogota, D.C., Capital District, Colombia 19 hours ago Bogota, D.C., Capital District, Colombia 7 months ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr