About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect, and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in sectors such as social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees worldwide. We have a presence in twenty-three locations across twelve countries, including the Philippines, India, and the United States. Our journey began with a single innovative idea to create a different kind of Business Processing Outsourcing (BPO). At TaskUs, we understand that growth requires a culture of constant motion, exploring new technologies, readiness to handle challenges, and maintaining consistency in an ever-changing environment. What We Offer: We prioritize our employees' well-being by providing competitive industry salaries and comprehensive benefits. Our commitment to a People First culture is reflected in our departments such as Total Rewards, Wellness, HR, and Diversity. We foster an inclusive environment with a positive community impact. We also promote internal mobility and professional growth at all career stages. Join us and experience our dedication to supporting People First. Position: Security Operations Center Associate As a SOC Associate, you will be responsible for detecting and investigating security events across the TaskUs global network, endpoints, and cloud environments. Your role involves ensuring timely detection, escalation, and mitigation of security threats, along with investigating alarms and alerts. You will be part of the security incident team, understanding relevant processes and tools to stay ahead of attackers. Key Responsibilities: Investigate Security Incidents Follow and develop processes for security monitoring and response Hunt for suspicious activities and anomalies from various data sources Follow crisis communication plans for security incidents Coordinate with data asset owners for business response plans Support compliance audits (e.g., PCI DSS, ISO 27001, SOC 1 Type I) Maintain SOC team performance metrics (SLAs and KPIs) Improve SOC processes for effectiveness Participate in containment during security incidents Tune use cases to improve accuracy Basic knowledge of malware analysis Required Qualifications: Familiarity with system logs and their interpretation Interest and enthusiasm in Information Security Excellent communication skills for technical and non-technical stakeholders Preferred hands-on SOC experience 6+ months experience in Information Security or relevant education Knowledge of SOC best practices, SIEM, EDR, Firewall, Cloud, and DLP monitoring Technical foundations in network technologies, Windows, Linux, web applications, and cloud tech Knowledge in Threat Hunting and Forensic Analysis Risk and Vulnerability Management skills are a plus Attention to detail, curiosity, team-oriented mindset Technical writing skills are a plus Willingness to work in shifts Education / Certifications: Bachelor's degree in IT or related fields (preferred, not required) Security-related certifications are a plus Work Location / Schedule / Travel: Hybrid (Colombia) Additional Notes: TaskUs will never solicit money during the application process. We value diversity and inclusion and are committed to providing equal opportunities. If accommodations are needed, please inform us. Apply at https://www.taskus.com/careers/ . #J-18808-Ljbffr