As a Project Manager, you will lead the implementation of contracted services and place operations in stable operation. You will establish requirements and propose operation models to ensure proper functioning. Key Responsibilities - Lead the implementation of contracted services - Establish operational requirements - Propose operation models for process efficiency - Define metrics for operations and projects - Maintain service operation processes as agreed - Generate reports required by the organization or client Requirements - Professional background in Systems Engineering or related field - Approximately 7 years of experience as a Project Manager in technology services or technical support environments - Knowledge of PMI and ITIL methodologies Certifications - ITIL v3 or v4 We offer an open culture with lived values for an appreciative work environment. You will have opportunities for personal and professional growth. We also provide health insurance and other benefits. We are committed to providing equal employment opportunities without regard to race, color, religion, age, sex, national origin, disability status, genetics, sexual orientation, gender identity or expression. About SoftwareOne SoftwareOne is a leading global provider of end-to-end software and cloud technology solutions. Our employees support our customers in their digital transformation and deliver customer happiness and results.