**Responsibilities**: - Provide accurate and timely information to customers - Troubleshoot and resolve customer issues - Provide customers with orders, returns and exchanges status - Document customer interactions and information in the customer service database - Maintain a high level of customer satisfaction by going above and beyond to meet customer needs - Continuously improve knowledge of company products and services - Meet or exceed productivity and quality standards - Work tickets that are assign on a daily basis amd the ones pending on your queue Tipo de puesto: Tiempo completo Salario: A partir de $3.000.000 al mes