Join to apply for the CE-Customer Engineer role at NCR Atleos . About NCR Atleos: NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency, and maximize self-service availability for financial institutions and retailers across the globe. Responsibilities: Respond to customer calls, including identifying issues, escalating, and resolving software problems of the operating system. Keep the customer informed during the resolution process. Verify service and conduct customer satisfaction surveys related to the situation. Accurately and promptly document calls, activities, and other required reports. Track all expenses incurred during service delivery, including phone, personal vehicle, and public transportation. Capture detailed information of customer assets and other data necessary for billing activities. Requirements: Basic knowledge of electronics, electricity, and systems. Additional Information: Employment offers are conditional upon passing applicable screening criteria. NCR Atleos is an equal-opportunity employer, hiring based on qualifications, ability, and performance without discrimination. Recruitment agencies should only submit resumes via the preferred supplier list; unsolicited resumes will not be accepted or responsible for related fees. Job Details: Seniority level: Entry level Employment type: Full-time Job function: Other Industry: Banking Referrals increase your chances of interviewing at NCR Atleos by 2x. Get notified about new Customer Engineer jobs in Greater Tunja Area . #J-18808-Ljbffr