1 day ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Direct message the job poster from ManpowerGroup Salary Range: $4,000,000 - $4.800.000 according to experience About the Role: As a Customer Experience Representative, you will be responsible for managing a portfolio of clients, ensuring their satisfaction, retention, and growth. You’ll collaborate cross-functionally with various teams to solve problems, drive sales, and help customers get the most out of Zonar’s products and services. Key Responsibilities: Manage client relationships to ensure retention and growth. Help customers maximize the use and return on investment (ROI) from Zonar’s products and services. Develop and execute customer communication strategies (newsletters, webinars, networking). Coordinate with internal teams to improve the customer experience and facilitate renewals. Identify sales and growth opportunities within the existing customer base. Anticipate and mitigate cancellation risks with proactive strategies. Become a trusted advisor to clients, guiding them in industry best practices. Analyze market trends to drive innovation and product improvements. Education: High school diploma or GED. Advanced computer skills, especially in Microsoft Office. Ability to collaborate effectively with cross-functional teams. Preferred Qualifications: Preferred education: Bachelor's degree (not mandatory). 1-3 years of experience in fleet management, software technology, or a related field. Experience with customer relationship management software (CRM, preferably Microsoft CRM). Excellent written and verbal communication skills. Strong attention to detail and analytical problem-solving skills. Customer-focused mindset and results-oriented approach. Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Other Industries Technology, Information and Media Referrals increase your chances of interviewing at ManpowerGroup by 2x Sign in to set job alerts for “Customer Success Manager” roles. Bogota, D.C., Capital District, Colombia 6 days ago Customer Success Manager - LATAM (remote) Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 weeks ago Client Success Manager (Podcast Company) Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 2 weeks ago Bogota, D.C., Capital District, Colombia 3 minutes ago Senior Customer Success Manager (Podcasts) Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 2 weeks ago Customer Success Manager (Podcast Company) Bogota, D.C., Capital District, Colombia $800.00-$1,300.00 1 day ago Customer Success Manager - Colombia I Future Opportunities at Clara Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 29 minutes ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 weeks ago Manager, Customer Success, Cybersecurity Payments-R-243436 Bogota, D.C., Capital District, Colombia 4 days ago Customer Success Manager – Elevate Customer Journey with Intelligent Data Security Solution Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 1 week ago Customer Success Intern (Spanish Speaker) Bogota, D.C., Capital District, Colombia 2 weeks ago Customer Success Intern (Spanish Speaker) Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 3 days ago Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 3 weeks ago Bogota, D.C., Capital District, Colombia 1 month ago Bogota, D.C., Capital District, Colombia 2 months ago Director, Network Customer Success, LAC-R-247315 Bogota, D.C., Capital District, Colombia 2 weeks ago Bogota, D.C., Capital District, Colombia 2 hours ago Bogota, D.C., Capital District, Colombia 1 month ago Influencer Marketing Manager focused on Youtube Bogota, D.C., Capital District, Colombia 20 hours ago Strategic Account Manager - LATAM (Hybrid Work Schedule) Bogota, D.C., Capital District, Colombia 1 week ago Bogota, D.C., Capital District, Colombia 4 days ago Bogota, D.C., Capital District, Colombia 6 days ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr