**Join Blossom!** We are a growing ecosystem of fully integrated digital banking solutions, designed by and for credit unions. We are seeking a dynamic, results-oriented **Production Support Engineer** (B2-C1 English required) to join our team. If you are passionate about production, analytics, and delivering actionable insights, this is your opportunity. **About the Job** The Production Support Engineer aims to ensure efficiency and accuracy in data conversion projects, from planning to implementation, by providing **high-quality technical support** to optimize batch processing and data integration. This role requires effective collaboration with clients, project managers, and cross-functional teams to resolve technical issues, improve operational processes, and ensure a seamless experience for end-users. Additionally, the engineer will **lead system improvement initiatives and support quality assurance,** contributing to the innovation and scalability of conversion and support processes within the organization. **Requirements**: - Minimum of three years of experience working with clients requiring analytical and technical problem-solving. - Experience with SQL, RestAPI, WSDL, and the Microsoft Suite of products. - Strong knowledge of ETL processes, data migration, data conversion, and/or data integration routines and protocols. - Experience with Zoho, Jira, and Confluence is preferred. **Perks** - 100% Remote Work - Work from anywhere - Growth Opportunities - Learn, lead, and move into more senior roles - Multicultural Environment - Work with global talent in a collaborative team - Continuous Learning - Access to resources, mentorship, and upskilling programs This is a remote position.