Act as a liaison between GM, it's dealerships, or IAM stores Facilitating mentoring and consulting to ensure monthly / yearly sales and service objectives are met Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies Track dealership Customer Satisfaction Index (CSI) or other customer feedback resources to identify and address deficiencies or opportunities Assist in product launches to ensure streamlined marketing and advertising between dealer, IAMs and GM Build and manage relationships Monitor personnel training and ensure compliance with GM requirements/objectives Assist with inventory management, including vehicle and or parts ordering and inventory balancing Analyze dealer sales, local market, and competition to identify revenue opportunities Increase sales of GM vehicles and parts to its customers Assist in customer problem resolution Performs other related duties as assigned **About GM** Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. **Why Join Us** We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team. **Diversity Information** General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.