Job summary The Omnichannel Transformation Manager LATAM plays a critical role in shaping and leading the omnichannel strategy across the Latam region, with a strong focus on driving business transformation, optimizing the customer journey, and accelerating the adoption of digital capabilities across all customer-facing channels. What You Will Do - Define and lead the regional omnichannel strategy, aligning with global priorities and frameworks, and adapting them to Latam business needs to drive commercial impact and operational efficiency. - Lead the Tork Experience Center for LATAM as a regional platform that integrates Lead Management, customer care, digital engagement, virtual sales and experience initiatives, positioning it as a unifying element of the omnichannel customer attention. - Drive business transformation towards omnichannel within the Latam Region with direct / indirect models and low & tech touch experience. - Work alongside the Omnichannel Excellence Direct / Indirect Models to understand our customers' holistic omnichannel journey(s). Who You Are - Master's Degree highly preferred. - +7 years of eCommerce or digital experience required; B2B experience preferred. - Experience working in a Global/Transatlantic set up highly preferred. - English level C1. Location Medellín, Colombia Descripción del trabajo Lorem ipsum dolor sit amet , consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare. Donec lacinia nisi nec odio ultricies imperdiet. Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula. Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit , at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus. Obtén acceso completo Accede a todos los puestos de alto nivel y consigue el trabajo de tus sueños. Inscríbete ahora