Job Summary The Senior Business Process Consultant (BPC) plays a vital role in guiding clients and teams towards successful process optimization by implementing industry best practices. Responsibilities: 1. Deliver tailored solutions that address unique challenges and promote process excellence, utilizing extensive knowledge of industry standards and market practices. 2. Act as a trusted advisor, fostering a collaborative environment that encourages knowledge sharing and continuous improvement. 3. Collaborate actively with teams and clients to achieve mutual success. 4. Develop strategic roadmaps with a structured, incremental approach to process maturity, ensuring smooth transitions to optimized operations. 5. Conduct meticulous analysis, provide strategic guidance, and establish performance metrics to ensure seamless integration of best practices, resulting in increased efficiency, effectiveness, and sustainable growth. 6. Provide functional support to Business Development teams during pre-sales activities, leveraging expertise to craft solutions aligned with client needs. Certifications Required: - ServiceNow - ITIL v3 or 4 Nice to have certifications: - CPDE - Six Sigma - Agile - Prosci - TOGAF - CSA Business Process for Implementation #J-18808-Ljbffr