Customer Success Manager, Trilingual (Portuguese, English & Spanish) Application deadline: 1 week ago. Be among the first 25 applicants. Note: Resume must be submitted in English. If your idea of Customer Success is rooted in an intrinsic motivation to help others find solutions to their challenges, we should talk. HubSpot's mission is to help millions of organizations grow better. Our team aims to drive an exceptional experience and sustained value for HubSpot customers through building trust and consulting on the HubSpot software. The outcome is increased value, satisfaction, and renewal of the customer. Our Customer Success Managers possess an unrivaled sense of autonomy, ownership, and dedication to helping each customer realize their value with HubSpot. Customer Success Managers have the opportunity to grow their careers through skill development and a performance-based role progression path. In This Role, You'll Get To Be the primary contact and advocate for approximately 150 medium-sized business customers. Become an expert in Inbound Marketing and a trusted marketing advisor to each customer. Maintain a revenue base by managing account retention and renewal. Drive upgrade revenue from new product feature adoption and expanded usage. Collaborate with the team to develop strategies for scale and growth. We Are Looking For People Who MUST BE TRILINGUAL in Portuguese, Spanish & English. Have prior experience with sales or account management teams. Have experience working with small business owners and marketers. Have a verifiable track record of meeting and exceeding revenue goals. Possess a strong understanding of business operations, including sales, consultative approaches, problem-solving, and issue resolution skills. Have clear and effective communication skills, especially over the phone. Show phenomenal organizational skills. Thrive in a fast-paced environment. Inbound Marketing knowledge is a plus. Strong SaaS business acumen is a plus. Experience with marketing automation software is a plus. We recognize that confidence gaps and impostor syndrome can hinder otherwise excellent candidates. Please don't hesitate to apply — we look forward to hearing from you. If you need accommodations or assistance due to a disability, please reach out to us using this form . At HubSpot, we value flexibility and connection. Whether remote or in-office, we encourage building strong team bonds. In-person onboarding is required for engineering roles, and other events like our Product Group Summit are part of our culture. If you require accommodations due to travel limitations or other reasons, please inform your recruiter during the hiring process. Note for applicants in specific regions: Massachusetts applicants are protected by law against lie detector tests; Germany and India applicants can find more information via provided links. About HubSpot HubSpot (NYSE: HUBS) is a leading CRM platform that offers scalable marketing, sales, service, and website management products. We foster a culture that empowers people to do their best work and are recognized as a top workplace. By applying, you consent to HubSpot collecting your personal data as outlined in our Privacy Notice . Job Details Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Internet News Additional opportunities and roles are listed on our careers page. #J-18808-Ljbffr